Privacy Policy & Cookie Disclosures
Your privacy is our priority. Read our TCPA consent details and cookie disclosures.
Last Updated: July 11, 2026
1. Information We Collect
A/C Now LLC ("we", "us", "our") collects personal information you voluntarily provide to us when you fill out contact forms, run system configurators, request estimates, or use our Virtual HVAC Assistant. This information may include your name, telephone number, email address, physical address/service city, and details regarding your HVAC system issues.
2. Communication and Text Messaging (SMS) Consent
By providing your telephone number on our forms, you explicitly consent to receive calls and text messages (SMS/MMS) from A/C Now LLC, including communications generated via automated telephone dialing systems, pre-recorded messages, or artificial voices. These communications include scheduling, technician dispatch updates, emergency service coordination, and promotional quotes.
Key SMS Disclosures:
- Consent is entirely voluntary and is not a condition of purchasing any services or equipment from us.
- Message and data rates may apply.
- Message frequency varies based on your service status (typically recurring only during scheduled calls).
- You can opt-out of text communications at any time by replying STOP to any message we send. Text HELP for customer support.
3. Cookie Disclosures
Our website uses essential and functionality cookies to optimize your browsing experience. Specifically, we set a cookie named nf_city to store your geographical service location. This cookie allows our serverless edge functions to deliver localized content (such as displaying localized city text) and operates for 30 days. It does not track your online activity across third-party websites.
4. Third-Party Sharing
We do not sell, rent, trade, or share your personal contact information (especially text messaging opt-in consent and telephone number data) with third parties for marketing or promotional purposes. We share data only with trusted subcontractors (such as serverless email dispatch services) solely to fulfill your service requests.
5. Contact Us
If you have any questions regarding our Privacy Policy or your data rights, please contact us at:
A/C Now LLC1391 NW St. Lucie West Blvd, STE 120
Port St. Lucie, FL 34986
Phone: (772) 521-3568
6. Version History & Changelog
| Version | Date | Changes Summary |
|---|---|---|
| v1.2 | July 11, 2026 | Added SMS opt-in/opt-out disclosures and explicit TCPA lead consent text. |
| v1.1 | May 14, 2026 | Updated cookie disclosures to document geographical edge-routing location checks. |
| v1.0 | March 1, 2025 | Initial publication of privacy policies. |