Last Updated: July 20, 2026
1. Information We Collect
A/C Now LLC ("we", "us", "our") collects personal information you voluntarily provide to us when you fill out contact forms, request estimates, or use our Virtual HVAC Assistant. This information may include your name, telephone number, email address, physical address/service city, and details regarding your HVAC system issues.
2. Communication and Text Messaging (SMS) Consent
By providing your telephone number on our forms, you explicitly consent to receive calls and text messages (SMS/MMS) from A/C Now LLC, including communications generated via automated telephone dialing systems, pre-recorded messages, or artificial voices. These communications include scheduling, technician dispatch updates, emergency service coordination, and promotional quotes.
Key SMS Disclosures:
- Consent is entirely voluntary and is not a condition of purchasing any services or equipment from us.
- Message and data rates may apply.
- Message frequency varies based on your service status (typically recurring only during scheduled calls).
- You can opt-out of text communications at any time by replying STOP to any message we send. Text HELP for customer support.
3. Cookie Disclosures
Our website uses essential and functionality cookies to optimize your browsing experience. We set a cookie named nf_city to store your geographical service location; it allows our edge functions to deliver localized content (such as displaying your city name) and expires after 30 days.
We may also use analytics cookies, such as Google Analytics, to understand how visitors find and use our website — for example, which pages are viewed and how long visits last. This information is aggregated and is not used to identify you personally. You can opt out by installing Google's Analytics Opt-out Browser Add-on, or by using your browser settings to block or delete cookies.
We do not use cookies to build advertising profiles or to track you across unrelated websites.
4. Third-Party Sharing
We do not sell, rent, trade, or share your personal contact information (especially text messaging opt-in consent and telephone number data) with third parties for marketing or promotional purposes. We share data only with trusted subcontractors (such as serverless email dispatch services) solely to fulfill your service requests.
5. Contact Us
If you have any questions regarding our Privacy Policy or your data rights, please contact us at:
A/C Now LLC1391 NW St. Lucie West Blvd # 120
Port St. Lucie, FL 34986
Phone: (772) 521-3568
6. Version History & Changelog
| Version | Date | Changes Summary |
|---|---|---|
| v1.3 | July 20, 2026 | Updated cookie disclosures to prepare for Google Analytics integration and removed retired system configurator reference. |
| v1.2 | July 11, 2026 | Added SMS opt-in/opt-out disclosures and explicit TCPA lead consent text. |
| v1.1 | May 14, 2026 | Updated cookie disclosures to document geographical edge-routing location checks. |
| v1.0 | March 1, 2025 | Initial publication of privacy policies. |